Giant Store Guildford in Guildford, England Closed now

Reviews about Giant Store Guildford

• ★ ★ ☆ ☆ ☆

  2018-01-01, by Daniel Wilkinson
  Broke a couple of spokes and left it with them. Took them over a week just to get around to inspect it. They call to me tell me it'll be £40 for the replacement spokes and £60 labor, and it wouldn't be ready for another two weeks. I knew this was rubbish, as I had spoken to the wheel manufacturer and had already ordered the spokes by this point for £15. I said no thanks, got the spokes a day later and fixed it myself. A fraction of the time and a fraction of the cost. My advice; learn some basic bike mechanics and avoid being mercilessly ripped off.
• ★ ★ ★ ★ ★

  2017-10-05, by Chris G
  This is not the only bike shop in Guildford to give good service but good service they certainly give. Simon (the boss) is ready to talk bikes and give advice without sales pressure. Ben (mechanic) did a great job on my new Talon Zero including fitting upgrades and making the little adjustments that make for a personal service. Communication was excellent and, as you would expect, the bike came to the pre-agreed price. I had passed the shop so many times but now I'm glad I went in.